In the high-stress, fast-paced environment of a hospital, it’s easy to forget the core of what being a healthcare professional is about: compassion and respect. As a doctor, the way you interact with patients, their families, and your colleagues plays a crucial role in your effectiveness and the well-being of those around you. Here are some guiding principles to help you maintain kindness and professionalism in your medical career.
The Power of a Calm Presence
It’s absolutely possible—and necessary—to remain calm and patient, no matter how tiring the situation. Long duty hours, sleep deprivation, and the constant demands of patients can test your limits. However, remember that as a doctor, you are trained to handle these challenges. Maintaining a composed demeanor not only helps in managing your tasks more efficiently but also sets a comforting tone for both patients and your fellow medical staff.
the Emergency Room
My own journey began with a jarring introduction to the emergency department, marked by an anxiety attack and a subsequent period of depression. This was not due to the medical emergencies per se, but the harsh reality of how patients were treated by their doctors. It’s vital to understand that your role is to heal, not to become part of a cycle of disrespect and impatience.
Building Bridges, Not Barriers
From day one, make it a point to greet everyone in the hospital. Whether it’s the guards, the janitors, or nurses, showing respect and appreciation for each person’s role is essential. This simple act of kindness can significantly impact morale and foster a positive working environment. Remember, everyone wants to feel seen and respected, regardless of their job title.
Empathy: Seeing Through Their Eyes
Put yourself in the shoes of a worried family member or a confused patient. Simple acts, like directing someone to the X-ray department with kindness rather than irritation, can make a stressful situation a little easier. Misunderstandings or seemingly trivial questions aren’t just obstacles; they are opportunities to provide support and understanding.
Respecting Cultural Norms and Personal Identities
In many cultures, female doctors are often called ‘sister’, which can be mistaken as a slight. It’s important to approach this with an understanding of cultural contexts and respond with politeness, correcting the mistake if necessary without expressing offense. Additionally, always treat patients from all backgrounds, including transgender patients or those with mental health issues, with the utmost respect and dignity.
Stand Up Against Injustice
If you witness bullying or disrespect within the hospital, whether towards patients or staff, take a stand. Your voice can advocate for those who might feel powerless and can help maintain a culture of respect and dignity within the hospital environment.
Kindness as a Priority
In every action and interaction, prioritize kindness. This principle will guide you through challenging times and difficult decisions. Whether it’s dealing with a psychiatric patient or a traumatized individual, remember that your primary role is to provide comfort and care.
Concluding Thoughts: Stay Strong Against the System
The pressures of the medical profession can push you towards becoming just another cog in the system. Resist this. Fight to maintain your empathy, compassion, and integrity. It’s a battle worth fighting, one patient at a time.
Your career as a doctor is not just about diagnosing and treating—it’s about healing in the truest sense. Carry this responsibility with courage and kindness, and you will not only change lives but also enrich your own.
Have courage, be kind, and make each year of your practice better than the last.
